Planit

A travel planning app designed to provide real-time updates while seamlessly integrating social networking features.

Time

Oct 2023 – Dec 2023

Role

UX Researcher

Product Designer

Team

2 Designers
1 Project manager
3 Software Engineers

Tools

Figma
Figjam

Photoshop

Illustrator

Discipline

UX/UI Design
UX Research
Interaction Design
Design Systems

Introduction

Introduction

ready to discover this planet with planit? 🌎🤭

Introducing planit, the ultimate travel planning app designed to make your travel experience seamless and stress-free. In a world where trip planning can feel overwhelming due to endless information, we provide you with a solution that consolidates everything you need in one place. Whether you’re planning a vacation or organizing a business trip, planit offers real-time updates to ensure you stay informed on the go.


With features tailored for both leisure travelers and working professionals, our app helps you discover destinations, manage itineraries, and stay connected. Say goodbye to information overload and let planit be your reliable travel companion.

Project Background

Project Background

Overwhelming Information & Planning Needs: The vast amount of information online, from travel blogs to scattered reviews, makes it overwhelming for travelers to plan their trips efficiently.

Rise of Remote Work and Digital Nomads: More people are adopting remote work, allowing for greater flexibility in travel. 

Adapting to Real-Time Situations: In today’s world, unforeseen events like weather changes, political instability, or health alerts can disrupt travel plans. 

Empathize users

Empathize users

Information Overload & Dynamic Travel Challenges

In today’s world, planning a trip requires searching through a variety of sources like blogs, YouTube videos, and books just to find relevant destinations. This process leaves users navigating through scattered and often inconsistent information, making it difficult to plan efficiently. The overwhelming amount of content across different platforms creates confusion, leading travelers to spend more time organizing than enjoying their trips.

Additionally, most travel planning apps are tailored specifically to leisure travelers, overlooking the needs of workers and digital nomads. With the rise of remote work, professionals are looking for destinations that cater to both work and leisure, requiring access to information about coworking spaces, internet connectivity, and work-friendly environments. This gap in existing solutions highlights the need for an app that serves both travelers and workers, providing comprehensive resources for a balanced and flexible travel experience.

The Core Problem

The Core Problem

Lack of a centralization

The core problem is the overwhelming diversity of information sources for gathering travel details, necessitating users to manually compile notes on paper or in separate applications, while simultaneously consulting Google Maps. This fragmentation leads to a disorganized experience. Furthermore, existing travel apps tend to focus predominantly on tourist attractions, neglecting the wide array of travel experiences available. The variety of travel types—such as dining, shopping, and business trips—demonstrates the need for a more comprehensive approach to travel planning.

The Challenge

The Challenge

How can we enhance the planning a trip?

Design a comprehensive travel planning app that consolidates diverse information sources into a unified platform, allowing users to seamlessly gather and organize travel details in one place. The app must provide a holistic approach by catering not only to tourist attractions but also to various travel types, such as dining, shopping, and business trips. This solution should eliminate the need for manual compilation of notes and the use of separate applications, ensuring an organized and efficient travel planning experience.

Competitive Analysis

Competitive Analysis

Lack integration and diverse travel support

Most travel planning apps, such as Kayak and Tripadvisor, focus on booking and purchasing features like flights, hotels, and car rentals, while apps like TripIt and Roadtrippers excel at itinerary organization and route planning. However, these platforms primarily address logistical needs, leaving gaps in integrating diverse information sources and providing support for business travelers or remote workers. This creates an opportunity to develop a more user-centered app that offers seamless integration, personalized planning, and support for a broader range of travel types beyond traditional vacations.

Strength


  • TripIt: Automatic email import, real-time flight alerts, seamless itinerary management

  • Google Trips: Google service integration, offline access, automated trip planning

  • Roadtrippers: Road trip route mapping, point of interest discovery, group collaboration

  • Kayak: Comprehensive flight, hotel, car rental search, price alerts, personalized filters

  • Tripadvisor: Extensive user reviews, large database of attractions, strong community engagement

Weakness

  • TripIt: Focuses primarily on itinerary management, lacking discovery features for destinations or activities.


  • Google Trips: Discontinued, limited customization options when available, lacked social and collaborative features.


  • Roadtrippers: Geared towards road trips, limited support for international or non-road trip travel.


  • Kayak: Overwhelming with too many options, lacks comprehensive travel planning beyond bookings.


  • Tripadvisor: Information can be inconsistent due to user-generated content, cluttered interface with too many ads and distractions.

Opportunity

  • Centralized Resource Hub: Developing a platform that consolidates travel information from various sources and allows users to save and organize content directly within the app.


  • Enhanced Collaboration Features: Incorporating social elements that enable users to share itineraries, recommendations, and experiences with friends or fellow travelers.


  • Focus on Diverse Travel Types: Addressing the needs of various travel styles, including business trips, food tourism, and local experiences, to attract a wider audience.

Strength


  • TripIt: Automatic email import, real-time flight alerts, seamless itinerary management


  • Google Trips: Google service integration, offline access, automated trip planning


  • Roadtrippers: Road trip route mapping, point of interest discovery, group collaboration


  • Kayak: Comprehensive flight, hotel, car rental search, price alerts, personalized filters


  • Tripadvisor: Extensive user reviews, large database of attractions, strong community engagement

Weakness

  • TripIt: Focuses primarily on itinerary management, lacking discovery features for destinations or activities.


  • Google Trips: Discontinued, limited customization options when available, lacked social and collaborative features.


  • Roadtrippers: Geared towards road trips, limited support for international or non-road trip travel.


  • Kayak: Overwhelming with too many options, lacks comprehensive travel planning beyond bookings.


  • Tripadvisor: Information can be inconsistent due to user-generated content, cluttered interface with too many ads and distractions.

Opportunity

  • Centralized Resource Hub: Developing a platform that consolidates travel information from various sources and allows users to save and organize content directly within the app.


  • Enhanced Collaboration Features: Incorporating social elements that enable users to share itineraries, recommendations, and experiences with friends or fellow travelers.


  • Focus on Diverse Travel Types: Addressing the needs of various travel styles, including business trips, food tourism, and local experiences, to attract a wider audience.


  • Centralized Resource Hub: Developing a platform that consolidates travel information from various sources and allows users to save and organize content directly within the app.


  • Enhanced Collaboration Features: Incorporating social elements that enable users to share itineraries, recommendations, and experiences with friends or fellow travelers.


  • Focus on Diverse Travel Types: Addressing the needs of various travel styles, including business trips, food tourism, and local experiences, to attract a wider audience.

Opportunity

Opportunity

How can we develop a platform that consolidates travel information from various sources, allows users to organize and save content, enhances collaboration through social sharing, and caters to diverse travel styles such as business trips, food tourism, and local experiences?

Quantitative Research

Survey Highlights (20 People)

After analyzing pre-existing apps, I conducted my own research. I started off with a survey to get quantitative data.

Insight

Qualitative Research

Planning a trip is not an easy process because it should be perfect 🤯

Interview Highlights

Planning a trip is not an easy process, as it involves navigating a variety of challenges that can quickly become overwhelming. From managing a budget and researching destinations to creating a detailed itinerary, the logistics of travel require careful consideration. Coordinating transportation, accommodations, and activities while accounting for potential disruptions, such as weather or flight delays, adds another layer of complexity. Moreover, planning becomes even more challenging when traveling with others, as different preferences and expectations must be balanced. Additional concerns, such as language barriers, safety issues, and keeping track of necessary travel documents, make the process even more intricate. Overall, the effort and attention to detail required can transform what should be an exciting experience into a stressful endeavor.

Insight

Planning a trip is not an easy process 🤯

Planning a trip is not an easy process, as it involves navigating a variety of challenges that can quickly become overwhelming. From managing a budget and researching destinations to creating a detailed itinerary, the logistics of travel require careful consideration. Coordinating transportation, accommodations, and activities while accounting for potential disruptions, such as weather or flight delays, adds another layer of complexity. Moreover, planning becomes even more challenging when traveling with others, as different preferences and expectations must be balanced. Additional concerns, such as language barriers, safety issues, and keeping track of necessary travel documents, make the process even more intricate. Overall, the effort and attention to detail required can transform what should be an exciting experience into a stressful endeavor.

Qualitative Research

Interview Highlights

Jorge

Age 38

It would be better if I can use one platform to gather information and archive them.

Amal

Age 21

I had to stay at hotel because I didn't prepare for plan B if there were rain. It would be nice if I could find something to do instead of my original plan.

Jason

Age 33

I always have traveled with someone, and the hardest part of planning was match the preference.

Tristan

Age 28

I've visited numerous locations, yet my journey mostly led me to urban landmarks. My quest is to delve deeper into the local life.

Joanne

Age 20

I experienced missing a plan because of wrong time planning. I wish I could get estimated time for the each site.

Lucy

Age 24

Sometimes, I am worried about safety because I may lose data connection or I can encounter emergency situation.

Jorge

Age 38

It would be better if I can use one platform to gather information and archive them.

Amal

Age 21

I had to stay at hotel because I didn't prepare for plan B if there were rain. It would be nice if I could find something to do instead of my original plan.

Jason

Age 33

I always have traveled with someone, and the hardest part of planning was match the preference.

Tristan

Age 28

I've visited numerous locations, yet my journey mostly led me to urban landmarks. My quest is to delve deeper into the local life.

Joanne

Age 20

I experienced missing a plan because of wrong time planning. I wish I could get estimated time for the each site.

Lucy

Age 24

Sometimes, I am worried about safety because I may lose data connection or I can encounter emergency situation.

Solution

Streamlining the Most Time-Consuming Part of Trip Planning

A significant solution for simplifying trip planning could be a tool that lets users research and compile all necessary trip details in one place. Since the research and compilation stages are typically the longest and most energy-consuming parts of planning, a unified tool would streamline this process. Users could gather information on accommodations, activities, and transport, then organize it directly into an itinerary. This approach would save time and reduce planning fatigue, ultimately allowing users to focus on enjoying their journey with ease and confidence.

Persona

Amal

Age: 24

Occupation: Marketer

Info: Amal is a meticulous planner eager to organize memorable trips with friends. Though she enjoys researching and creating itineraries, her limited travel experience makes her cautious. She values meaningful connections and believes shared adventures strengthen friendships. Her motto is, "A journey is best when it's shared."

"Journeying shines when done with pals."

Goals & Needs

  • Create memorable trips with friends that feel well-organized.

  • Gather comprehensive information to ensure smooth travel experiences.

  • Build confidence in her travel planning abilities despite limited experience.

Pain Points

  • Struggles to find reliable resources and tips for planning trips.

  • Worries about missing important details or activities.

  • Feels overwhelmed by the amount of information available, leading to decision fatigue.

Drive

Amal is driven by a desire to bring friends together and create unforgettable experiences. She values thoughtful itineraries and is eager to learn and improve her travel planning skills.

"be water my friend"

Goals & Needs

  • Experience new cultures and adventures on a whim.

  • Seek freedom in travel without fixed plans.

  • Discover unique, off-the-beaten-path locations.

Pain Points

  • Difficulty finding last-minute event ticket.

  • Limited access to reliable information on local experiences.

  • Challenges with navigating unfamiliar places without a companion.

Drive

Jake thrives on spontaneity and enjoys the thrill of exploring new places. He values independence and embraces the unknown, often making decisions based on instinct.

Jake

Age: 32

Occupation: Freelance Graphic Designer

Info: Jake is a spontaneous traveler who loves exploring new places solo. He thrives on the thrill of last-minute trips and discovering hidden gems. With a passion for storytelling, he documents his adventures to inspire others. His motto is, "The best stories come from unexpected journeys."

Solution

Streamlining the Most Time-Consuming Part of Trip Planning

Streamlining the Most Time-Consuming Part of Trip Planning

A significant solution for simplifying trip planning could be a tool that lets users research and compile all necessary trip details in one place. Since the research and compilation stages are typically the longest and most energy-consuming parts of planning, a unified tool would streamline this process. Users could gather information on accommodations, activities, and transport, then organize it directly into an itinerary. This approach would save time and reduce planning fatigue, ultimately allowing users to focus on enjoying their journey with ease and confidence.

A significant solution for simplifying trip planning could be a tool that lets users research and compile all necessary trip details in one place. Since the research and compilation stages are typically the longest and most energy-consuming parts of planning, a unified tool would streamline this process. Users could gather information on accommodations, activities, and transport, then organize it directly into an itinerary. This approach would save time and reduce planning fatigue, ultimately allowing users to focus on enjoying their journey with ease and confidence.

Jake

Jake

Amal

Amal

Information Architecture

Tailored Travel Experiences: Seamless Planning for Every Type of Traveler

Tailored Travel Experiences: Seamless Planning for Every Type of Traveler

In this app design, each section is purposefully crafted to support varied travel styles, offering an intuitive user experience tailored to both detailed planners and spontaneous explorers.


Home: Centralized hub for quick access to personalized suggestions.

Saved: Bookmark destinations, itineraries, and past trip details.

Planner: Comprehensive organization tools with checklists, timelines, and an "Invite Friends" feature for collaborative trip planning, perfect for users like Sarah who plan meticulously.

Feed: Curated travel inspiration based on user preferences.

Profile: Personal dashboard showing saved trips, travel preferences, and milestones.


This design ensures that all users, from detail-oriented planners to impulsive adventurers, have seamless tools to create and explore.

Persona

Journey Seekers – For Trip Beginners and Enthusiasts

Amal

Age

24

Occupation

Marketer

Info

Sarah is a meticulous planner eager to organize memorable trips with friends. Though she enjoys researching and creating itineraries, her limited travel experience makes her cautious. She values meaningful connections and believes shared adventures strengthen friendships. Her motto is, "A journey is best when it's shared."

"Journeying shines when done with pals."

Goals & Needs

  • Create memorable trips with friends that feel well-organized.

  • Gather comprehensive information to ensure smooth travel experiences.

  • Build confidence in her travel planning abilities despite limited experience.

Pain Points

  • Struggles to find reliable resources and tips for planning trips.

  • Worries about missing important details or activities.

  • Feels overwhelmed by the amount of information available, leading to decision fatigue.

Drive

Amal is driven by a desire to bring friends together and create unforgettable experiences. She values thoughtful itineraries and is eager to learn and improve her travel planning skills.

Amal

Age

24

Occupation

Marketer

Info

Amal is a meticulous planner eager to organize memorable trips with friends. Though she enjoys researching and creating itineraries, her limited travel experience makes her cautious. She values meaningful connections and believes shared adventures strengthen friendships. Her motto is, "A journey is best when it's shared."

"Journeying shines when done with pals."

Goals & Needs

  • Create memorable trips with friends that feel well-organized.

  • Gather comprehensive information to ensure smooth travel experiences.

  • Build confidence in her travel planning abilities despite limited experience.

Drive

Amal is driven by a desire to bring friends together and create unforgettable experiences. She values thoughtful itineraries and is eager to learn and improve her travel planning skills.

Pain Points

  • Struggles to find reliable resources and tips for planning trips.

  • Worries about missing important details or activities.

  • Feels overwhelmed by the amount of information available, leading to decision fatigue.

Jake

Age

32

Occupation

Freelance Graphic Designer

Info

Jake is a spontaneous traveler who loves exploring new places solo. He thrives on the thrill of last-minute trips and discovering hidden gems. With a passion for storytelling, he documents his adventures to inspire others. His motto is, "The best stories come from unexpected journeys."

"be water my friend"

Goals & Needs

  • Experience new cultures and adventures on a whim.

  • Seek freedom in travel without fixed plans.

  • Discover unique, off-the-beaten-path locations.

Pain Points

  • Difficulty finding last-minute event ticket.

  • Limited access to reliable information on local experiences.

  • Challenges with navigating unfamiliar places without a companion.

Drive

Jake thrives on spontaneity and enjoys the thrill of exploring new places. He values independence and embraces the unknown, often making decisions based on instinct.

Jake

Age

32

Occupation

Freelance Graphic Designer

Info

Jake is a spontaneous traveler who loves exploring new places solo. He thrives on the thrill of last-minute trips and discovering hidden gems. With a passion for storytelling, he documents his adventures to inspire others. His motto is, "The best stories come from unexpected journeys."

"be water my friend"

Goals & Needs

  • Experience new cultures and adventures on a whim.

  • Seek freedom in travel without fixed plans.

  • Discover unique, off-the-beaten-path locations.

Drive

Jake thrives on spontaneity and enjoys the thrill of exploring new places. He values independence and embraces the unknown, often making decisions based on instinct.

Pain Points

  • Difficulty finding last-minute event ticket.

  • Limited access to reliable information on local experiences.

  • Challenges with navigating unfamiliar places without a companion.

Solution

Streamlining the Most Time-Consuming Part of Trip Planning

A significant solution for simplifying trip planning could be a tool that lets users research and compile all necessary trip details in one place. Since the research and compilation stages are typically the longest and most energy-consuming parts of planning, a unified tool would streamline this process. Users could gather information on accommodations, activities, and transport, then organize it directly into an itinerary. This approach would save time and reduce planning fatigue, ultimately allowing users to focus on enjoying their journey with ease and confidence.

User Journey Map

Different Planning Styles, Similar Travel Challenges

Jake

Jake

Amal

Amal

Information Architecture

Tailored Travel Experiences: Seamless Planning for Every Type of Traveler

In this app design, each section is purposefully crafted to support varied travel styles, offering an intuitive user experience tailored to both detailed planners and spontaneous explorers.

Home: Centralized hub for quick access to personalized suggestions.

Saved: Bookmark destinations, itineraries, and past trip details.

Planner: Comprehensive organization tools with checklists, timelines, and an "Invite Friends" feature for collaborative trip planning, perfect for users like Sarah who plan meticulously.

Feed: Curated travel inspiration based on user preferences.

Profile: Personal dashboard showing saved trips, travel preferences, and milestones.

This design ensures that all users, from detail-oriented planners to impulsive adventurers, have seamless tools to create and explore.

Wireframe and Mockup

Paper Wireframe

Wirefram and Mock Up

Paper Wireframe

Final Designs

Final Designs

Mobile App

01 Search (Home)

01 Search (Home)

01 Onboarding

01 Onboarding

Personalized Onboarding: Tailored Suggestions Just for You

Personalized onboarding enhances the user experience by tailoring the process to individual preferences and needs. It streamlines setup, offers relevant suggestions, and helps users feel understood, increasing engagement and satisfaction. This approach saves time and builds a stronger connection between the user and the product.

01 Search (Home)

01 Search (Home)

Centralized hub for quick access to personalized suggestions.

A centralized hub for quick access to personalized suggestions helps travel beginners easily organize and compare saved locations. It simplifies trip planning by offering tailored options in one place, making decisions faster and more convenient.

02 Planning

02 Planning

Seamlessly Plan Your Trip—No More Juggling Notes or Lists

By planning everything in one place, including even restaurants, you remove the need for excessive note-taking and manage all your trip details efficiently. This saves time and streamlines the process, allowing you to focus more on enjoying your travels rather than organizing scattered information. With everything at your fingertips, you can easily track locations and activities, making your trip-planning experience smoother and less stressful.

03 Inviting Friends

03 Inviting Friends

Collaborate seamlessly on trip planning with friends.

Sharing the planning process with friends enhances collaboration and makes organizing a trip more enjoyable. It allows everyone to contribute ideas, streamline decisions, and stay updated on progress in real-time. This feature fosters stronger social connections, ensures all voices are heard, and helps avoid miscommunication. By working together, users can create well-rounded itineraries that cater to everyone’s preferences, making the journey more inclusive and memorable. Additionally, it simplifies coordination and builds excitement as the group anticipates their shared adventure.

04 Feed

04 Feed

Discover Real-Time Local Events for Spontaneous Explorers

Discovering real-time local events helps spontaneous travelers stay engaged and make the most of their trips. It provides a quick and dynamic way to explore new places, ensuring you never miss out on exciting activities. Whether it’s a festival, a concert, or a street market, this feature enhances the travel experience by offering something fresh to enjoy, right when you need it. It also eliminates the stress of planning, letting users dive into the moment with ease and excitement.

05 Profile

05 Profile

Share Your Plans and Memories to Inspire Others

Sharing your travel plans and experiences not only allows you to connect with others who share similar interests but also helps build a community of like-minded individuals. This social connection opens up opportunities for collaboration and guidance, which is valuable for both spontaneous travelers and those planning their journeys. Additionally, it can serve as a new platform for travel businesses or guides to engage with potential clients, creating a mutually beneficial space for both individuals and businesses to interact.

05 Responsive Design

05 Responsive Design

Stay Consistent, No Matter the Device

This ensures seamless trip planning by allowing users to switch between their laptop, tablet, or mobile phone without losing progress. This flexibility is especially beneficial when multitasking—researching destinations on a desktop and updating plans on a phone while on the go. By syncing across devices, users can enjoy a unified planning experience, maintain accuracy, and make last-minute adjustments effortlessly, resulting in better organization and less stress throughout the travel planning process.

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Iteration

Iteration

Behind the Scenes: Early Concepts

The initial concept of Planit was designed as a 100% all-in-one platform, enabling travelers to plan their trips seamlessly, from discovering ideal destinations to making reservations. However, I realized the limitations of this approach as integrating features like booking accommodations required relying on APIs from other platforms such as Airbnb or Expedia. This insight highlighted the need to focus Planit on its strengths, like helping users discover and organize travel plans, while collaborating with existing services for broader functionality.

Learning Outcomes

Learning Outcomes

What I gained from this project

From this project, I could have learned the importance of testing prototypes across multiple devices to ensure seamless user experiences in diverse contexts. Additionally, I realized the challenges of conducting user testing for collaborative features like inviting friends. For future projects, I aim to explore better tools and methodologies for effective testing of complex, interactive features to gain actionable feedback and refine designs accordingly.

Wireframe and Mockup

Paper Wireframe